At ShopNOVA, “export leftovers” or “stock lots” refer to brand-new products that were surplus from export orders. These items are sold at discounted prices due to excess production or remaining inventory.
Half Price: These are selected items available at a 50% discount from their original price.
999 Deal: Products in this category are priced at a fixed rate of 999 rupees each.
599 Deal: Products in this category are priced at a fixed rate of 599 rupees each.
Last Piece: These are the final units of certain products available for purchase, often in limited quantities.
Minor Fault: These products have minor imperfections like small defects or irregularities.
B Quality Items at ShopNova have minor imperfections such as darning (rafu), broken stitches, untrimmed threads, and slight thread variations. These items are fully wearable and have not been used.
Your order from ShopNOVA will be delivered via a Registered Courier Service to the address specified for shipping. For Cash On Delivery orders, payment will be collected in cash by the courier upon delivery.
Typically, your ShopNOVA order will reach your doorstep within 2 to 5 working days from the date of purchase. During peak seasons or mega sales events, delivery may take up to 10 working days.
To ensure fair access for all shoppers, ShopNOVA limits purchases to 5 items per product. This policy helps prevent bulk buying by wholesalers or resellers, ensuring availability for individual customers.
Yes, for orders exceeding Rs.15,000, ShopNOVA requires an advance payment. Our team will contact you to provide payment details upon order confirmation. Dispatch of your order will occur once payment is confirmed.
For orders below Rs.2,500, a fixed shipping fee of Rs.199 per order applies. The shipping charge is automatically calculated during checkout for your convenience.
Yes, at ShopNOVA, we do offer international shipping to various destinations.
For online payments at ShopNOVA, we currently offer Cash On Delivery (COD) and bank transfer options. Bank transfers are required for orders above Rs.15,000. Call us for Bank Account details
In the event that all our customer service lines are busy or not functioning, please dial our emergency line at +92 316 233 3928 for immediate assistance.
